Privacy Policy
Last updated: September 12, 2024
dKargo Co., Ltd. (hereinafter referred to as the "Company") is committed to protecting the personal information of individuals (hereinafter "Users" or "Individuals") who use its services (hereinafter "Company Services"). To that end, the Company complies with applicable laws, including the Personal Information Protection Act and the Act on Promotion of Information and Communications Network Utilization and Information Protection (the "Information Network Act"). This Privacy Policy ("Policy") has been established to ensure that any concerns related to the protection of Users' personal information are addressed promptly and effectively.
In accordance with applicable laws and this Policy, the Company may collect Users' personal information, which will only be shared with third parties with the individual's consent. However, in cases where disclosure is required by law, the Company may provide collected personal information to third parties without prior consent.
The Company discloses this Policy on the homepage or through a link from the homepage to ensure that Users can easily review it at any time. The Company has configured the text size, color, and other design attributes to enhance the accessibility of the Policy for Users.
This Policy may be revised in response to changes in laws, guidelines, or notifications related to personal information, as well as changes to government or Company Service policies. When revisions are made, the Company will notify Users using one of the following methods:
The Company collects information directly from Users and third parties when Users visit the website or complete forms provided by the Company. The personal information collected includes, but is not limited to, User names, email addresses, messages, company names, IP addresses, language preferences, and details about the pages accessed on the website.
a. Cookies and Similar Technologies
The Company uses cookies and other similar technologies to collect information and may permit third parties to collect information.
b. What are Cookies?
Cookies are small text files sent by a website to a User’s browser, which are stored on the User’s device.
c. What Types of Information Do Cookies Collect?
Cookies store and retrieve information to provide personalized and customized services. When a User visits the website, the server reads the stored cookie data to maintain preferences and provide customized services. Cookies help ensure that the User’s settings are applied when accessing the website and provide convenient usage.
d. Rejecting Cookie Collection
Users can choose whether to allow cookies. This can be managed by adjusting cookie settings in the browser under "Settings > Privacy & Security > Cookies and other site data." However, rejecting cookies may cause inconvenience when using the website.
The Company may use the collected information for the following purposes:
a. Service Improvement and Development
User information is used to confirm and identify whether the website functions as intended.
b. Communication
User information is used to respond to inquiries, requests, and other communications and to provide assistance related to the services.
c. Fraud and Risk Prevention
User information is used to detect and prevent fraud or security risks, provide technical support, maintain security, track interruptions, and resolve issues.
d. Legal Compliance
User information is used to enforce the Terms of Service, comply with legal obligations, and defend against legal claims.
e. Service Providers
The Company may share personal information with third-party vendors, consultants, agents, contractors, and service providers who assist in delivering the website or who otherwise require access to the information for purposes described in this Privacy Policy.
The Company retains and uses personal information for the period necessary to fulfill the purposes for which it was collected. In addition, records of service misuse are retained for up to one year to prevent fraudulent subscriptions and other misuse.
b. Destruction of Personal Information
The Company, in principle, promptly destroys personal information that is no longer required, such as when the purpose for processing is fulfilled or retention and use period has elapsed.
c. Method of Personal Information Destruction
Personal information stored in electronic files is deleted using technical methods that prevent recovery, while printed personal information is destroyed by shredding or incineration.
d. Protection of Children's Personal Information
To protect the privacy of children, only individuals aged 14 years or older are permitted to use the site.
Users must keep their personal information up-to-date, and they are responsible for any issues arising from inaccurate information entry.
If a User registers with another person's personal information, their membership may be revoked, and they may be subject to penalties under applicable laws. Users are responsible for maintaining the security of their email address and must not transfer or lend it to third parties.
To protect personal information and address complaints related to personal information, the Company has designated the following department and officer:
Data subjects may seek dispute resolution or consultation through the Personal Information Dispute Mediation Committee, the Personal Information Infringement Report Center of the Korea Internet & Security Agency, or other agencies listed below:
The Company strives to protect the data subject’s right to personal data autonomy and offers support for any inquiries or consultations regarding personal data infringement. Affected individuals may contact the relevant department for assistance.
Under the Personal Information Protection Act, individuals may request access, correction, deletion, or suspension of personal data processing in cases of public agency non-action or decisions that affect their rights or interests. Such individuals may file an administrative appeal in accordance with the Administrative Appeals Act.
Central Administrative Appeals Commission: 110 (www.simpan.go.kr)